Customer Care


  • Confirmation of this car type, which includes SUV's, vans and other call-back vehicle types, requires special handling by Thrifty. You may request a reservation for this car type by providing the required booking information and submitting it as instructed.
  • This is NOT a confirmation. Changes or cancellations cannot be made to a call-back vehicles until confirmed. A Thrifty representative will contact you within 72 hours at the telephone number or email address included with your request to advise you of availability and, if the vehicle is available, provide you with a confirmation number.
Click the Print Now! link to print your confirmation. This will give you a hardcopy of your reservation information.
Click the E-mail Copies link to get your confirmation e-mailed to you. We will e-mail your reservation information to the address you provided.
This is the confirmation of your reservation information. It is your confirmation that you have reserved a vehicle with Thrifty. Please read it over to verify its accuracy. To cancel this reservation, use the Review/Modify/Cancel reservation link.
This tells us when and where you will pick-up the vehicle plus what type of vehicle you want. Click the Change link to change any of this information.
This is the type of vehicle you reserved and an estimate of the cost to rent the vehicle. Click the Change link to change any of this information.
This is a list of the options you selected for your rental and their estimated total. To add or remove options, click the associated Change link
This gives you a breakdown of the mandatory charges and their estimated cost. You will also see your estimated grand total in this section. Click the Change link to update any of the tell us about yourself, loyalty programs or arriving late information.
If you would like to view your estimated total in another currency, select it from the drop-down list and click the GO button.
This is a list of the Thrifty location's Terms & Conditions. Please take a moment to read through them.
This shows a map of the pick-up location you entered. With this, you can see the surrounding area for an idea of where you are going.
You may ask yourself, "What's the weather going to be like?" This displays the forecast for the pick-up location you entered if it is available for your pick-up date.

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