Customer Care

Online Reservation Help

Having trouble making a reservation on Thrifty.com? At every step of the reservation process, a HELP link appears in the upper-left corner that provides information about that step. For your convenience, all of those Help links are also collected below.

This section describes the beginning of the reservation process. More

This section provides help if we find no locations or multiple locations (pick-up and drop-off) for your search in the Time and Place step of the reservation process. More

This section provides help for the Car Type/Rate step of the reservation process. More

This section provides help for the Options step of the reservation process. More

This section provides help for the Book It step of the reservation process. More

This section provides help for the Confirmation step of the reservation process. More

This section provides help if you want to review, change or cancel your reservation. More