Customer Care

Customer Care

Our customers' satisfaction is important to us.

When you're looking for the best rate online for a Thrifty vehicle, you will always find the lowest rate right here at Thrifty.com, guaranteed, or we'll match it plus knock off another 10%. More

We care a great deal about the quality of your experience with our company. Tell us about it. (Not for rate quotes or reservation questions.) More

Looking for a great rate? Sign up to get Thrifty's best deals through email. Already signed up? Unsubscribe here. More

If you have questions about eligibility for miles/points available from Thrifty's loyalty partners, submit this form for review. Please allow 14 days after a completed rental prior to submitting. More

If you have questions about charges on your Corporate Account, please flll out and submit this form for a review. More

If you have questions about charges on your Corporate Account, please flll out and submit this form for a review. More

Send your questions regarding rates and reservations using our online form or call 1-800-THRIFTY (847-4389) within the United States and Canada or 1-918-669-2168 outside the United States and Canada and an agent will assist you.

For speech and hearing-impaired customers, please contact us at: InternetHelpDesk@thrifty.com.

Having trouble reserving your rental car on Thrifty.com? Here are some helpful tips. More

Is this your first time to rent a car, or your first time in a while? Thrifty Car Rental makes the reservation and rental process fast, easy and convenient. Learn what steps to take from reserving your car to dropping it off. More

 

More

Have questions? Find answers to the most commonly asked questions. More

Learn about Thrifty's smoke-free fleet policy More

Having trouble with our site? Tell us about it so we can make our site the best possible experience for you. More