Thrifty Non-smoking Fleet Policy

Thrifty Non-smoking Fleet Policy

Thrifty is committed to providing a safe, clean fleet for our customers and employees. In order to better deliver on this commitment, all Thrifty vehicles are non-smoking. A $175 cleaning fee may be assessed for vehicles returned with evidence of smoking.

Thrifty has committed to providing a safe, clean fleet for our customers and employees. In order to achieve this, the decision has been made to implement a non-smoking policy for all vehicles.

Effective February 1st 2013, Thrifty transitioned all vehicles to non-smoking. The transition previously, Thrifty maintained a non-smoking fleet and provided vehicles that had been smoked in to those who preferred them. Smoking is no longer accepted as a preference.

Anyone who occupies a Thrifty vehicle in the US, Canada and several other countries (please see locations for details), must comply with the smoke-free policy by refraining from smoking in Thrifty vehicles. All Thrifty vehicles are non-smoking.

Smoking may be permitted in designated smoking areas and in accordance with state and local laws dependent on location. Please see the location for details.

A $175 fee may be assessed to cover the cost of vehicle cleaning. De-smoking requires a vehicle be taken out of service for up to 24-hours so it can be cleaned with a natural deodorizer and an oxidation process.

All Thrifty vehicles are non-smoking. Smoking is not permitted in any Thrifty vehicle regardless of the presence of a sticker.

Vehicles with evidence of smoking are thoroughly cleaned, vacuumed and treated with a natural deodorizer and an oxidation process. De-smoking requires the vehicle to be taken out of service for up to 24-hours, therefore a Cleaning Fee of $175 may apply when evidence of smoking is present.

A Thrifty employee must either:

  • Witness the customer smoking in a vehicle, or
  • Find evidence of smoking, such as ashes, cigarette butts or burns, or
  •  Smell smoke within the vehicle.

The Instant Return Representative makes the determination if a vehicle has been smoked in. If there is no Instant Return Representative available when the car is returned, the Vehicle Service Attendant will make the determination.

In most cases you will know before leaving the Thrifty lot. If no Return Representative is present you will see the charge on your final bill or charge card.

No. The choice to smoke is a personal one. Thrifty is committed to providing safe, clean vehicles to all customers. As one step to fulfill that commitment, Thrifty vehicles are nonsmoking. If local or state law allows, there may be designated smoking areas at Thrifty locations.

Report the incident to the nearest Thrifty employee with a description of the vehicle and, if possible, the license plate number.

Report the incident to the nearest Thrifty location manager with a description of the employee, vehicle and, if possible, the license plate number.

All vehicle occupants must refrain from smoking in the vehicle at all times. When receiving a vehicle, inspect it before leaving the rental location to ensure it is smoke-free. If evidence of smoking is found at the time of rental, notify a member of the Thrifty staff to determine if another vehicle is available or if the current one can be quickly cleaned. If not, make note of the odor and notify the Exit Gate Representative on exit and Instant Return Representative upon return.