FAQs
First, determine which Thrifty Business plan fits your company's car rental needs
: SmartBiz: For small companies or individual business renters, the streamlined
SmartBiz Program with low business rates and no minimum financial commitment.
SmartBusiness: For companies with frequent travelers, a full complement of business travel services customized to fit your needs, plus guaranteed low rates. Next, complete the appropriate online application from the Thrifty Business plan description page.
Low, guaranteed rental rates which may include for qualifying companies free additional and underage driver fees, limits to vehicle damage responsibility, a Multi-Month rental program and Free Blue Chip membership in our Blue Chip Express Program. No matter which business account program you select, your company will be able to track car rental business through the use of your CDP number.
Valid at all Thrifty Car Rental U.S. Corporate locations and participating franchise locations only. Thrifty franchise locations may set their own policies. Click here to see a list of franchise locations.
Yes, there is one U.S. surcharge area:
- Manhattan $15.00/day and all other New York State locations $9.00/day.
Yes, but the corporate terms and benefits for your company will not be applicable if the renter utilizes an alternate leisure or promotional rate. If you take the retail rate be sure to include your company CD# in the reservation otherwise these rentals will not track towards your company’s car rental expenditures.
The corporate rate is a set rate available anytime of the year so during peak periods when the retail rate is high you are guaranteed your corporate rate. During slower periods retail rates may dip below corporate rates. You may select a retail rate if you prefer, but your corporate program benefits may not apply.
Yes, where applicable, one-way rentals between participating locations will be charged a set per-mile rate based on point-to-point mileage. Charges will be quoted at the time of reservation.
Gasoline Policy: The renter must refill the gas tank of the vehicle within a 10-mile radius of the rental return facility and present a fuel receipt to avoid a refueling charge unless the renter chooses the prepaid fuel option. With pre-paid no need to refuel the vehicle before you return. Purchase the gas in the tank at time of rental and you can return at any level. Price is competitive with local pump prices. NO REFUND WILL BE GIVEN FOR UNUSED FUEL. Or Thrifty refuels for you. Return the car with the gas at any level. Price is for fuel and refueling service combined.
The minimum age requirement is 21 years old unless otherwise mandated by state law. Thrifty Business accounts may waive the underage driver fee as a negotiated corporate account benefit for qualifying companies.
An additional authorized driver must satisfy the age requirements of Thrifty, have a valid drivers license, and must meet other rental requirements, which vary by Thrifty location. Some Thrifty Business accounts waive the additional driver fee as a negotiated corporate account benefit.
Counter agents offer driving directions and maps at no additional charge or you may receive driving directions, provided free of charge, by calling the toll free number listed on the rental agreement (1-866-434-2226). Many Thrifty locations also offer
GPS navigational units for rent. Inquire at time of rental for their availability.
Thrifty has a very effective 24-hour Emergency Road Service system in place nationwide. A toll-free phone number, 877-283-0898, is available for renters who may experience mechanical or roadside difficulties. Operators at this number do one of three things to assist the customer:
- They will route the call to the 24-hour manufacturer sponsored roadside assistance desk for immediate attention or
- Route the call to the renting location for customer assistance, including car replacement delivery or
- Provide diagnostics to help the customer get on the way, (e.g., help with cold weather starting, how to remove the keys, etc.)
If the car is stolen or has been involved in an accident, first call the local police or appropriate law enforcement agency. In the U.S., an accident report form, which is included in the rental jacket, should be completed in the event of an accident or occurrence. Report the accident IMMEDIATELY to the rental location. The location and phone number will be on the rental agreement. If it's after hours, Thrifty customers always can call toll free to 1-800-THRIFTY (1-800-847-4389). You'll be led through the procedure to get you going again. Finally, call your own auto insurance company with information on the incident. Be sure to check with the rental company on their breakdown policy before you drive away.
No, once you have been awarded your corporate account number (CD) you must complete a credit application and submit. It takes 7-10 days for the credit application to be approved. Notify your account manager if billing is required.
No, however, by joining the Blue Chip Express Rental Program you can add your credit card to your profile. By using your Blue Chip Express account number in your reservation along with your CD#, the credit card information will pass in the reservation.
A corporate account provides contracted rates and benefits for the company travelers. The Blue Chip Express Program is used hand-in-hand with the corporate account and is an individual membership. In other words, your company travelers will need to join Blue Chip. Blue Chip is a free program that personalizes your traveler’s experience and expedites the rental process. Travelers may also earn FREE rental days by selecting Blue Chip Renter Rewards as their preferred rewards program in their profile.
Yes, our multi month program is offered to all corporate accounts. For more information please contact our Sales Support Department at 800-331-3550 or visit
Multi Month.
Corporate account rentals booked with a CD# may be extended by a travel manager, travel coordinator or company travel agency when the following information is provided: Their full name, relationship to the renter, a return phone number and the renter's vehicle rental agreement number (RA#). Non corporate rental extensions must be made by the renter.
Click here for more information.
Our Sales Support Department at 800-331-3550 or your designated account sales manager.